Delete your CrewParley account.

Request account deletion

Email support@buenhoj.com with the subject CrewParley account deletion request. If the button does not open a mail app, use your usual email service and the address above.

1. Say that you want your CrewParley account and associated personal data deleted.
2. Include your account sign-in email. Send from that address if you still have access. If you have lost access, explain this in your request so support can discuss another way to verify ownership.
3. Send the email. Opening the link only prepares a draft; it does not send your request or delete your account.

If your app shows a deletion-request reference, you can include it. A reference, app installation or paid subscription is not required to email a request.

Do not send passwords, sign-in codes, API keys, access tokens or private files. Support will ask only for information needed to identify the account and verify your authority.

What happens next

Support reviews your request and may reasonably verify that the account belongs to you before taking action. A submitted request is not confirmation that deletion has finished. Ask support for the outcome, the records covered, and any remaining steps or retention exceptions.

We aim to respond within 30 calendar days of receiving your request. This is a response target, not a guarantee that every account record, backup or provider copy is erased by that date. Support will explain any further verification, remaining steps or retention exception and its applicable timeframe.

Requests are addressed within applicable legal time limits. This page does not promise an automatic account, cloud-data or backup-deletion function.

Account data and retained copies

Your request covers the CrewParley account and associated personal data under our control. Support needs to review the records concerned and any lawful retention exceptions; archiving or disabling an account is not the same as deleting it.

This includes account/sign-in and profile records, enrolled-device records, and your user-generated content and attachments held by CrewParley. Support should confirm the records removed and identify anything retained. It does not mean these records have already been erased when a request is received.

• Support correspondence: your email address, message and supplied information are used to handle and document the request. Correspondence is kept while needed for that purpose, and afterward only for a continuing legal, security or dispute-related purpose.
• Backups and security or legal records: separately held copies may require further handling. The current Privacy Policy does not specify a fixed backup-expiry period or numerical retention period for these account-request records.
• Website logs: the current policy describes daily rotation with up to 14 rotated archives. Rotation is not an exact deletion timer and does not erase backup or incident copies.

Ask support which records remain, the reason, and their applicable retention period. The Privacy Policy’s retention section describes the current limits. The complete automated customer account, cloud-export, object-deletion and backup-expiry process is not currently available.

Other data and choices

Signing out, uninstalling the app, disconnecting a provider or deleting a local chat does not submit an account-deletion request. Local files, exports and backups on your own devices may need separate removal; an account request does not establish that every local file has been erased.

Another participant’s downloaded or exported copies, and records held independently by an AI provider or connected service, have separate lifecycles. We cannot promise erasure of copies outside our control. Contact the provider about its records and settings.

If you want access to your information, correction, or deletion of particular data without closing the whole account, describe that request to the same privacy contact. Read privacy requests and identity verification and Data & permissions for more detail.